Faqs

PRODUCTS

Who designs your goods?
Our collections are designed either in-house by our design team, or by a range of international artists, commissioned exclusively for The Giant Art Project.

What formats are your artworks available in?
All of our designs are available as prints on paper and prints on canvas. Selected designs are also available as framed artworks and as throw pillows. See 'Speciications’ page for further details.

Do you offer custom designs?
Yes! We have worked with many clients to create pieces for specific residential or commercial spaces. Please contact us to discuss this service hello@thegiantartproject.com

ONLINE SHOP

What forms of payment do you accept?
We accept all major credit cards - Visa, MasterCard, American Express - via PayPal.

Do I need a PayPal account to purchase from your store?
No, you are not required to have a PayPal account to purchase from this web store, however, if you do have a PayPal account, this is the easiest method of payment.

How secure is this web store?
All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. PayPal securely shares your order and delivery details with us, but does not share any sensitive payment information.

What is your exchange/ return policy?
Customer satisfaction is very important to us at The Giant Art Project. Any faulty workmanship will be repaired and/ or replaced at the discretion of The Giant Art Project. Postage and re-delivery will be discussed on a case-by-case basis.

SHIPPING

How long will delivery of my order take?
Delivery times will vary depending on the product ordered and the delivery destination. Please view our estimated delivery times for all items in SHIPPING + DELIVERY.

Do you ship internationally?
Yes, we are pleased to worldwide shipping! Import duties, taxes and charges may apply to international orders, and these are the responsibility of the purchaser.

How much does shipping cost?
We offer a flat shipping rate of $15.00 within the USA and $25.00 for the rest of the World.

MORE QUESTIONS

If you have any further questions, please feel free to contact us hello@thegiantartproject.com

Happy walls!